I like to offer face-to-face sessions and as an alternative I am happy to see clients via FaceTime, Skype, Zoom, WhatsApp etc or traditional phone call, whichever you are more comfortable with. Please get in touch for more clarification.

I offer a friendly and down-to-earth approach to therapy, providing a safe, confidential and non-judgemental space to talk.

With training and experience in the main evidence-based psychotherapies, I work flexibly and collaboratively, tailoring therapy to the needs of each person I see.

About me

My name is Helen Ross, I am a professional ​counsellor and a registered member of the British Association for Counselling and Psychotherapy (BACP) and a graduate member of British Psychological Society (BPS). I completed a BSC in Counselling Psychology at Roehampton University; Diploma in Social Work and Postgraduate training in Person Centred Therapy.

I have further extensive experience in working in Addiction, Bereavement, Anxiety, Depression, Abuse and complex family dynamics. I provide individual or couples counselling, short term, time limited and long term tailored to requirements.

Choosing to use therapy is a big step, I fully approach our working relationship from the perspective that no client is the same, everyone is individual. Therapy is tailored to fully understanding your needs and adapting the provision to enable you to gain the most from our collaborative working.

My approach

My therapy room is a safe place for you to talk without fear of judgement, in complete confidence.

In a neutral supportive environment, I offer you the opportunity to clear the path and build your self-esteem so that you feel able to move on with your life. Through our journey together my integrative approach utilising empathy, congruence and unconditional positive regard draws on therapeutic theory from Psychodynamic, CBT and Pluralistic approaches. The key is to identify what you wish to gain from therapy and find the best way to achieve this.

Therapy is not about the therapist fixing the client rather facilitating the client to greater understanding of themselves and providing a healthy toolkit that can be utilised now and in the future for positive well-being.

Types of counselling


Are you having to drink or take drugs to make you feel better? Is your habit taking over your life? If so, talking about what it is that is making you self -medicate can be beneficial. I work collaboratively with you to work out the best way to get your life on track.


If you have lost someone close to you, it is normal to experience sadness. Talking about your loss is helpful, but not everybody has someone they can talk to. Sometimes the loss can trigger other symptoms such as sleep deprivation or lack of appetite. I am a trained bereavement counsellor and I will help you along the path of grief so that you can gain acceptance of your loss.


Are you having problems with your relationship or experiencing difficulties with those who are close to you? If you are, then you are not alone. There are many factors that cause stress on a relationship, for example, infidelity, children, expectations from the relationship, and sexual problems. I will give you a space to explore your feelings in confidence and without the fear of being judged.

Couples Counselling

There are many reasons why  relationships break down. In a society where instant gratification has become the norm, there is increasing pressure on couples  to meet the expectations of each other, and of their idea of what a relationship should be. Financial struggles, infidelity, the pressure of work, intimacy, sexual dysfunction and disinterest are just a few of the factors which bring couples to the brink.  Working collaboratively with both parties, allowing each person to express themselves and be heard without judgement, I offer a safe space to explore a way forward from the impasse.

Depression / Self-esteem

Feeling “low” or “flat” can have an effect on your everyday life. There may be an underlying anxiety such as a feeling of “not being good enough” or a sense of low self – esteem. Exploring these feelings can be extremely helpful, enabling you to move on with your life.


People who suffer from anxiety-related issues can find themselves isolated, even incapacitated, as they struggle to perform everyday tasks. If ignored, or untreated, anxiety can lead to low self-esteem, depression or even the breakdown of relationships. There is a perception in some areas of society that to suffer from anxiety is a weakness, and a lot of men in particular tend to soldier on in the hope that it will go away.  In a safe space, working collaboratively, we can bring you to a peaceful state of mind.

Got a question you’d like to ask me?

How much do you charge?
I charge £55 for individual and £75 for couples counselling online via video call or face-to-face sessions. I offer a few lower concessionary spaces, please enquire on availability.

If you book six sessions in advance, we are able to offer you a £30 discount. If you book on an ad-hoc basis, the sessions revert to £55.

An initial assessment session is offered with no commitment to therapy at a rate of £25.
How many sessions do I / we might need?
The number of sessions you need will depend on your individual circumstances and requirements. At our assessment session, we will discuss how to take things further. Sessions may be 6, 10, 12 weeks or long term. Throughout therapy the collaborative approach ensures that we review the progress and adjust the goals of therapy if required.
Can you outline your process?
We will begin with an initial assessment to discuss what brings you here and what you would like to gain out of therapy. During this time information gathering on circumstances, family history and future hopes all provide useful information for effective therapy.
Are my / our sessions confidential?
I adhere to the professional standards and ethical guidelines of the British Association of Counsellors & Psychotherapists.
Can I park easily?
Yes, off-street parking is available. There is also metered parking in my road between 8.30am and 6.30pm.
What's the nearest station?
The nearest station is Surbiton, which is a 15 minute walk.

Contact Helen




07803 016 482


26 Cranes Park Avenue
Surbiton, Surrey KT5 8BP


Monday – Friday 8.00am – 8.00pm
(Subject to availability).

We can offer sessions outside of our normal hours, please get in touch if you have specific times.